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Hotel · Hanoi · Ha Noi Municipality

Hanoi Hm Boutique Hotel

A 3-star stay in the heart of Hoan Kiem's Old Quarter, praised for its location, service, and value.

  • Central Hoan Kiem location near the lake, cathedral, and night market
  • High guest ratings for staff (9.3) and service (9.2)
  • Practical amenities including 24-hour reception, currency exchange, and paid airport shuttle
8.7 Great 363 reviews Booking.com 8.7 · 363 reviews

About

Hanoi Hm Boutique Hotel

Hanoi Hm Boutique Hotel sits in the very heart of Hoan Kiem, surrounded by Vietnamese craft shops and casual bars. The 3-star property is within a 10-minute drive of Union Park, and many guests find the location ideal for exploring the Old Quarter on foot.

The hotel offers a range of rooms from Guest Rooms to Suites, some with city views and balconies. On-site amenities include a restaurant, spa and wellness centre, and a 24-hour reception. Guests also have access to services like laundry, car hire, and tour assistance.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional location in the Old Quarter — Guests consistently praise the hotel's central position near the lake, St Joseph Cathedral, and the weekend night market, with many attractions within walking distance.
  • Highly rated staff and service — The staff score 9.3 out of 10 and service 9.2. Guests mention helpful booking assistance, early breakfast preparation, and friendly English-speaking team members.
  • Good value for the price — With a value rating of 8.8 and rooms starting from £250, guests call it great value for the quality and location.
  • Lake views from select rooms and dining area — Several guests highlight views of the lake from their rooms or the top-floor restaurant, which serves breakfast with a scenic backdrop.
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Worth weighing

5 to weigh
  • No pets allowed — The hotel's policy is clear: pets are not permitted on site, which may be a drawback for travelers with animals.
  • Smoking is prohibited throughout — Guests who smoke will need to step off the property, as there is no smoking allowed on site.
  • Check-in window starts at 14:00 — Check-in is available from 14:00 to 23:59, so early arrivals won't be able to access their room before that time without prior arrangement.
  • Airport shuttle is paid — The hotel offers an airport shuttle, but it's not complimentary – guests need to budget for this transfer.
  • Parking not explicitly mentioned — There's no clear information about on-site parking, and one review mentions convenient parking nearby, suggesting it may not be a hotel-provided feature.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Guest Room

  • 2 Single beds,1 King-size bed,1 Queen-size bed and 1 Single bed
  • City view
  • Shower
  • Heating
  • Bathtub

Deluxe Room

  • 1 King-size bed,2 Single beds or 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Triple Room

  • Sleeping arrangements for 3 persons

Suite

Two-Bedroom Suite

  • 2 Single beds

Junior Suite

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • 24-hour reception
  • Lift
  • No smoking on site
  • Safe deposit box
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Car hire
  • Paid airport shuttle
  • Currency exchange
  • VIP check-in/ -out
  • Express check-in/ -out
  • Luggage storage
  • Locker room
  • 24-hour security

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Parquet floor

Food & Drink

  • Restaurant
  • Snack bar
  • Special diet menus
  • Children's buffet

Wellness & Leisure

  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Leisure/ TV room
  • Live entertainment
  • Beach umbrellas
  • Hiking
  • Cycling
  • Golf course

Family

  • Cots
  • Playpen
  • Children's play area

Business

  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 363 reviews

Guest-rated 8.7/10 from 363 reviews

Booking.com · 8.7 · 363 reviews
8.7Verified guest

“A really pleasant stay – the hotel was spotless and had lovely lake views. My room felt brand-new and upscale, and the spot near Ta Hien Street was fantastic.”

8.7Verified guest

“Perfect vacation stay. The room was very spacious with a comfortable bed. Breakfast was served in the restaurant with a great view. The location next to Temple of the Jade Mountain was unbeatable, close to the lake and Old Quarter sights.”

8.7Verified guest

“The location was the best part – right in the city center with restaurants and bars within walking distance. Being close to a museum and a theater was a big plus.”

8.7Verified guest

“The staff really made our trip enjoyable. They booked tickets for local attractions and even prepared breakfast early for our day trip. The location was convenient with attractions walkable, and I'd recommend this hotel for a Hanoi stay.”

8.7Verified guest

“Great value with well-appointed rooms. The staff are patient and provide excellent service. Breakfast is delicious and the food is outstanding. Location is superb, just a stone's throw from Ngoc Son Temple, and check-in was smooth with convenient parking nearby.”

8.7Verified guest

“Ideally located in front of St Joseph Cathedral, making it great for shopping and exploring the nearby Tay Ho district.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake & Old Quarter: The hotel sits in the heart of Hoan Kiem, near the lake and its landmarks like Ngoc Son Temple. Guests can easily walk to the weekend night market and the vibrant streets of the Old Quarter.

St Joseph Cathedral: The cathedral is directly in front of the hotel, making it a convenient reference point and a short walk for shopping and exploring the surrounding Tay Ho district.

Union Park: Union Park is within a 10-minute drive from the hotel, offering a green escape from the Old Quarter's bustle.

No 3 Hang Dau, Hoan Kiem, Ha Noi, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
20 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Are pets allowed at the hotel?

No, pets are not allowed at Hanoi Hm Boutique Hotel.

Does the hotel offer airport transportation?

Yes, the hotel provides a paid airport shuttle service.

Is there a restaurant on site?

Yes, the hotel has a restaurant and a snack bar. Guests have praised the breakfast served in the top-floor dining area with lake views.

Are there any smoking areas?

No, smoking is not permitted on the property.

Does the hotel have facilities for disabled guests?

Yes, the hotel has rooms and facilities for disabled guests.

Is Wi-Fi available?

Yes, Wi-Fi is listed among the hotel's amenities.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

8

Cosiana Hotel

Guest-rated 8/10 — among the top stays in Hanoi.

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8.9

Chez Van

Guest-rated 8.9/10 — among the top stays in Hanoi.

Hanoi

The bottom line

Hanoi Hm Boutique Hotel earns its strong guest rating through a prime Old Quarter location, attentive staff, and solid value. Travelers who prioritize walking access to Hanoi's main sights and appreciate a personal touch will find it a reliable choice.

8.7Based on guest reviews and ratings

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